Medical Office Administration
600 hours • Diploma program
Day (5 months) and evening (10 months) classes
The Medical Office Administration program prepares students with the skills necessary to provide excellent administrative support while working and playing a key role in running an efficient, productive office in a variety of medical and business environments. Through a blend of classroom instruction and practical hands-on training, students receive an in-depth education in computer data entry of patient information; patient files; filing systems and records; insurance claim filing; billing and coding; and transcription of communication from medical facilities.
In addition to courses in management and computer applications, students learn medical terminology, health care administration, EMR (electronic medical records), insurance theory, and insurance claims management. Students are also exposed to the different parts of Medicare, what to do in case of medical emergencies, and the legal aspects of health care, including HIPAA (the Health Insurance Portability and Accountability Act of 1996) and OSHA (the Occupational Safety and Health Act).
Graduates can obtain entry-level employment as a medical office specialist or patient coordinator in a hospital, clinic, or physician’s office. Additional possibilities include a billing, admissions, or health unit coordinator in private firms, medical offices, legal offices, or government organizations.
Job Titles for Graduates of the Medical Office Administration Program
The following list includes, but is not limited to, many of the most common job titles for which this program prepares students and requires the use of the skills learned as a predominant component of the job.
|Admissions Coordinator||Medical Office Specialist||Physician Office Specialist|
|Billing Coordinator||Medical Secretary||Unit Secretary|
|Health Unit Coordinator||Patient Coordinator||Unit Support Representative|
Keyboarding with Microsoft Word
MO101 (60 hours)
During this course, students are introduced to the various parts of a computer and its operation. The class includes the development of keyboarding skills through touch method, mastery of the keyboard, and typing speed building. Students progress from basic keyboarding skills to an understanding of Microsoft Word and the fundamentals of word processing. Creating professional memos and business letters are explored. Lessons include processing mail and telecommunications. Career Services participates and assists in the preparation of résumés. Prerequisite: None
Medical Terminology for Health Professionals
MO102 (60 hours)
Medical terminology is presented through a unique combination of anatomy and physiology, word building principles, and phonetic “sounds like” pronunciations. Students learn proper medical and scientific terminology usage within the context of human anatomy, physiology, and pathology. Because word parts are integral to learning the language of medicine, mastery of these building blocks is emphasized throughout the course. Organized by body system, the lessons begin with an overview of the structures and functions of various systems so the class can relate these to the specialists, pathology, and diagnostic and treatment procedures that follow. Prerequisite: None
Microsoft Word Basics
MO201 (30 hours)
Microsoft Word Basics provides students with the fundamentals of the most popular word processing program, Microsoft Word, and also reviews business letter formatting. The curriculum includes: the use of tabs, ribbons, and galleries; how to change page orientation; handling tools used to make corrections; methods to open, save, print, and close files; ways of moving and copying text; implementation of AutoCorrect, AutoFormat, and Spelling & Grammar; Date & Time; the Undo and Redo commands; the Thesaurus; Find and Replace commands; and all other aspects of formatting text. Prerequisite: None
Excel for Windows
MO202 (30 hours)
Excel for Windows is designed to give students an understanding of spreadsheets. Topics covered include, but are not limited to: the parts of a worksheet; how to select cells; entering and editing data; searching data; saving and printing; changing the appearance of a worksheet; adding colors, borders, and cell formats; the Fill command; inserting rows and columns; formula structure; relative, absolute, and mixed cell references; and AutoSum. Prerequisite: None
Communication and Human Relations
MO203 (60 hours)
This course give students an introduction to patient relations in the medical office. Health care law and ethics are discussed. The class emphasizes communication skills and how to interact with physicians, other health professionals, and patients. Students learn proper telephone techniques and appointment scheduling. Prerequisite: None
Intermediate Microsoft Word
MO301 (30 hours)
During Intermediate Microsoft Word, students continue to master the functions of this word processing program. Topics covered include, but are not limited to: setting margins; text alignment; indentation; line spacing; vertical alignment; tabs; bullets and numbering; sorting text; columns; borders and shading; the addition of graphics to a document; and the creation of diagrams and charts. Prerequisite: MO201
Computerized Accounting Using QuickBooks
MO302 (30 hours)
QuickBooks is a popular software program commonly used to manage both personal finances and small businesses with the accounting and business management tools necessary to keep finances organized. In this course, students gain the knowledge and practical understanding of the revenue and expenses features of QuickBooks. Prerequisite: None
Billing and Coding Practices
MO303 (60 hours)
Students are given an essential understanding of medical insurance billing. They examine topics, such as managed care, legal and regulatory issues, coding systems, reimbursement methods, medical necessity, and common health insurance plans. Emphasis is placed on new legislation that impacts health care, including the Affordable Care Act (Obamacare); ICD-10-CM, CPT, and HCPCS coding (numerical identifiers for diagnoses and procedures); electronic medical records; Medicare and Medicaid; hospital acquired conditions; patient status on admission; Values-Based Purchasing; and laws and guidelines the regulate compliance. Prerequisite: None
MO401 (30 hours)
In this course, students learn the popular database program, Access, a component of the Microsoft Office package. Topics covered include: creating a database; editing and printing; searching; filtering and sorting; querying a database; and creating forms and reports. Prerequisite: None
Advanced Computerized Accounting Using QuickBooks
MO402 (30 hours)
During Advanced Computerized Accounting Using QuickBooks, students have the opportunity to delve deeper into the features of QuickBooks, building upon what they learned in the first course of this series. These include payroll processing, bank reconciliation, reports and graphs, and inventory control. Prerequisite: MO302
Computerized Medical Billing and EMR
MO403 (60 hours)
Course MO403 prepares students to utilize computerized billing and medical software. (EMR stands for electronic medical records.) Students learn to accurately input patient demographics, procedures, and diagnoses in order to generate claims and post payments. The various forms of a typical medical office are used to compile standard insurance claim forms to bill insurance companies. Maintaining patient accounts and managing practice finances are included. The use of electronic records is introduced. Topics covered include: creating patient records; maintaining health history data; and reading and interpreting patient files. Prerequisite: None
MO501 (30 hours)
Internet Applications introduces students to the concepts and basics of the Internet and how it is used in various business settings. The class sets up, manages, and addresses e-mail properly for business use. Effective search techniques and security are discussed. Also covered with practical applications are Microsoft Outlook Calendar and Address Book. Prerequisite: None
MO502 (30 hours)
PowerPoint is a presentation graphics program that allows students to create and save visual aids in support of a speech or demonstration. Topics covered include: creating and saving presentations; working with text and graphic objects; creating charts and graphs; and working with animation and media to enhance slide shows. Prerequisite: None
MO503 (30 hours)
Career Development provides an opportunity for students to prepare for a job search by learning and applying critical self-examination techniques for the development of a successful career and lifelong career management. Topics include: career planning research; job searching; interview and communication skills; and the development and preparation of career search documents, such as résumés, job applications, cover letters, and thank you letters. Students are also directed in the proper use of the telephone and fax machine, employment testing, office behavior and etiquette, and the completion of online applications. Mock interviews are also conducted. Prerequisite: None
Coding and Certification Review
MO504 (30 hours)
This review is designed to further expose students to medical coding (numerical identifiers for diagnoses and procedures). Taught is the importance of ICD-10-CM, CPT, and HCPCS and the linking of diagnosis and procedure codes when reporting services for insurance reimbursement. An in-depth review of coding skills and knowledge is emphasized for the Medical Billing Specialist certification exam. The class uses study guides and is pretested. Medical terminology is also reviewed. Prerequisite: MO303
Consumer Data Regarding Programs Leading to Gainful Employment
- All figures are for students who completed the program between July 1, 2014, and June 30, 2015.
- Job placement statistics relate only to the Medical Office Administration program and related fields of study.
- Figures may not include jobs secured by students in their field of study who did not report their employment.
- Job placement rates are those reported to the Accrediting Council for Independent Colleges and Schools.
- These rates have been reported also to the New York State Bureau of Proprietary School Supervision.
Hunter Business School reserves the right to add, discontinue, or modify its programs and policies at any time. Modifications subsequent to the original publication of this information may not be reflected here. For more information about Hunter Business School graduation rates, the median debt of students who completed programs, and other important disclosures, please contact the school directly.