Medical Office Administration

medical office student600 Hours
Diploma Program
Day (5 months)
Evening (10 months)

You can make yourself very marketable with Medical Office Administration, as you get exposed to computerized accounting, business office administration, and medical billing. All of these are in demand. Many medical offices are looking for some accounting knowledge, and QuickBooks is part of the Medical Office Administration program.

The Medical Office Administration program prepares students with the skills necessary to provide excellent administrative support while working and playing a key role in running an efficient, productive office in a variety of medical and business environments. Through a blend of classroom instruction and practical hands-on training, medical office administration students receive an in-depth education in computer data entry of patient information; patient files; filing systems and records; insurance claim filing; and billing and coding.

In addition to courses in management and computer applications, medical office administration students learn anatomy and physiology, health care administration, EMR (electronic medical records), insurance theory, and insurance claims management. Medical office administration students are also exposed to the different parts of Medicare, what to do in case of medical emergencies, and the legal aspects of health care, including HIPAA (the Health Insurance Portability and Accountability Act of 1996) and OSHA (the Occupational Safety and Health Act).

Medical office administration graduates can obtain entry-level employment as a medical office specialist or patient coordinator in a hospital, clinic, or physician’s office. Additional possibilities include a billing, admissions, or health unit coordinator in private firms, medical offices, legal offices, or government organizations.

Job Titles for Graduates of the Medical Office Administration Program

The following list includes, but is not limited to, many of the most common job titles for which this Medical Office Administration program prepares students and requires the use of the skills learned as a predominant component of the job.

  • Admissions Coordinator
  • Medical Office Specialist
  • Physician Office Specialist
  • Billing Coordinator
  • Medical Secretary
  • Unit Secretary
  • Health Unit Coordinator
  • Patient Coordinator
  • Unit Support Representative

Courses Offered

    • Keyboarding with Microsoft Word

      MO101 (60 hours)

      During this course, students are introduced to the various parts of a computer and its operation. The class includes the development of keyboarding skills through touch method, mastery of the keyboard, and typing speed building. Students progress from basic keyboarding skills to an understanding of Microsoft Word and the fundamentals of word processing. Creating professional memos and business letters are explored. Lessons include processing mail and telecommunications. Career Services participates and assists in the preparation of résumés. Prerequisite: None

    • Anatomy and Physiology I with Medical Terminology

      MO103 (60 hours)

      Medical office administration students are provided with a comprehensive study of the human body through and explanation of the structure and functions of its parts. Starting with a basic cellular composition, each body system is examined, with emphasis on both normal and pathological processes. Systems covered include skeletal, muscular, circulatory, and respiratory.

      Integrated into the study of each system is an introduction to the language of medicine. Medical terms are taught, along with their relationship to the human body. Medical office administration students become familiar with vocabulary and word parts that help them comprehend anatomy, physiology, pathology, diagnostic techniques, and medical treatments and procedures directly related to each system. This new language is used to facilitate communication with other health care professionals about their patients. Abbreviations and medical specialties are included. Prerequisite: None

    • Microsoft Word Basics

      MO201 (30 hours)

      Microsoft Word Basics provides students with the fundamentals of the most popular word processing program, Microsoft Word, and also reviews business letter formatting. The curriculum includes: the use of tabs, ribbons, and galleries; how to change page orientation; handling tools used to make corrections; methods to open, save, print, and close files; ways of moving and copying text; implementation of AutoCorrect, AutoFormat, and Spelling & Grammar; Date & Time; the Undo and Redo commands; the Thesaurus; Find and Replace commands; and all other aspects of formatting text. Prerequisite: None

    • Excel for Windows

      MO202 (30 hours)

      Excel for Windows is designed to give students an understanding of spreadsheets. Topics covered include, but are not limited to: the parts of a worksheet; how to select cells; entering and editing data; searching data; saving and printing; changing the appearance of a worksheet; adding colors, borders, and cell formats; the Fill command; inserting rows and columns; formula structure; relative, absolute, and mixed cell references; and AutoSum. Prerequisite: None

    • Communication and Human Relations

      MO203 (60 hours)

      This course give students an introduction to patient relations in the medical office. Health care law and ethics are discussed. The class emphasizes communication skills and how to interact with physicians, other health professionals, and patients. Students learn proper telephone techniques and appointment scheduling. Prerequisite: None

    • Anatomy and Physiology II with Medical Terminology

      MO204 (60 hours)

      Anatomy and Physiology II continues the study begun in the first anatomy course. Body systems covered are sensory, nervous, integumentary (the skin), digestive, endocrine (the glands), and reproductive. Included is the branch of medicine and surgery concerned with childbirth and the care of women giving birth, obstetrics.

      Like the first course, the language of medicine is integrated into the examination of each body system. Medical words are taught, along with their relationship to the human body. Medical office administration students become familiar with vocabulary and word parts that help them comprehend anatomy, physiology, pathology, diagnostic techniques, and medical treatments and procedures. This new language is used to facilitate communication with other health care professionals about their patients. Abbreviations and medical specialties are included. Prerequisite: MO103

    • Intermediate Microsoft Word

      MO301 (30 hours)

      During Intermediate Microsoft Word, students continue to master the functions of this word processing program. Topics covered include, but are not limited to: setting margins; text alignment; indentation; line spacing; vertical alignment; tabs; bullets and numbering; sorting text; columns; borders and shading; the addition of graphics to a document; and the creation of diagrams and charts. Prerequisite: MO201

    • Computerized Accounting Using QuickBooks

      MO302 (30 hours)

      QuickBooks is a popular software program commonly used to manage both personal finances and small businesses with the accounting and business management tools necessary to keep finances organized. In this course, students gain the knowledge and practical understanding of the revenue and expenses features of QuickBooks. Prerequisite: None

    • Billing and Coding Practices

      MO303 (60 hours)

      Medical office administration students are given an essential understanding of medical insurance billing. They examine topics, such as managed care, legal and regulatory issues, coding systems, reimbursement methods, medical necessity, and common health insurance plans. Emphasis is placed on new legislation that impacts health care, including the Affordable Care Act (Obamacare); ICD-10-CM, CPT, and HCPCS coding (numerical identifiers for diagnoses and procedures); electronic medical records; Medicare and Medicaid; hospital acquired conditions; patient status on admission; Values-Based Purchasing; and laws and guidelines the regulate compliance. Prerequisite: None

    • Database Management

      MO401 (30 hours)

      In this course, students learn the popular database program, Access, a component of the Microsoft Office package. Topics covered include: creating a database; editing and printing; searching; filtering and sorting; querying a database; and creating forms and reports. Prerequisite: None

    • Advanced Computerized Accounting Using QuickBooks

      MO402 (30 hours)

      During Advanced Computerized Accounting Using QuickBooks, students have the opportunity to delve deeper into the features of QuickBooks, building upon what they learned in the first course of this series. These include payroll processing, bank reconciliation, reports and graphs, and inventory control. Prerequisite: MO302

    • Computerized Medical Billing and EMR

      MO403 (60 hours)

      Course MO403 prepares students to utilize computerized billing and medical software. (EMR stands for electronic medical records.) Medical office administration students learn to accurately input patient demographics, procedures, and diagnoses in order to generate claims and post payments. The various forms of a typical medical office are used to compile standard insurance claim forms to bill insurance companies. Maintaining patient accounts and managing practice finances are included. The use of electronic records is introduced. Topics covered include: creating patient records; maintaining health history data; and reading and interpreting patient files. Prerequisite: None

    • Internet Applications

      MO501 (30 hours)

      Internet Applications introduces students to the concepts and basics of the Internet and how it is used in various business settings. The class sets up, manages, and addresses e-mail properly for business use. Effective search techniques and security are discussed. Also covered with practical applications are Microsoft Outlook Calendar and Address Book. Prerequisite: None

    • Career Development

      MO503 (30 hours)

      Career Development provides an opportunity for students to prepare for a job search by learning and applying critical self-examination techniques for the development of a successful career and lifelong career management. Topics include: career planning research; job searching; interview and communication skills; and the development and preparation of career search documents, such as résumés, job applications, cover letters, and thank you letters. Students are also directed in the proper use of the telephone and fax machine, employment testing, office behavior and etiquette, and the completion of online applications. Mock interviews are also conducted. Prerequisite: None

    • Coding and Certification Review

      MO504 (30 hours)

      This review is designed to further expose medical office administration students to medical coding (numerical identifiers for diagnoses and procedures). Taught is the importance of ICD-10-CM, CPT, and HCPCS and the linking of diagnosis and procedure codes when reporting services for insurance reimbursement. An in-depth review of coding skills and knowledge is emphasized for the Medical Billing Specialist certification exam. The class uses study guides and is pretested. Medical terminology is also reviewed. Prerequisite: MO303

Consumer Data Regarding Programs Leading to Gainful Employment


  1. All figures are for medical office administration students who completed the program between July 1, 2015, and June 30, 2016.
  2. Job placement statistics relate only to the Medical Office Administration program and related fields of study.
  3. Figures may not include jobs secured by medical office administration students in their field of study who did not report their employment.
  4. Job placement rates are those reported to the Accrediting Council for Independent Colleges and Schools.
  5. These rates have been reported also to the New York State Bureau of Proprietary School Supervision.

Hunter Business School reserves the right to add, discontinue, or modify its programs and policies at any time. Modifications subsequent to the original publication of this information may not be reflected here. For more information about Hunter Business School graduation rates, the median debt of students who completed programs, and other important disclosures, please contact the school directly.